No. 1 selling roller (Source: Precise is the No. 1 selling brand of rolling ball pen, NPD). Precise clean line. Smooth & long writing. Precision tip. Smooth writing liquid ink formula. Durable, precision tip. Visible, long-lasting ink supply. Available in assorted ink colors with extra fine and fine points. Pilot Performance Guarantee: At Pilot, we are proud of the quality of our pens. If for any reason you are dissatisfied with the performance of this pen, return it, postage paid to Pilot Corporation of America, Customer Service Manager, 3855 Regent Blvd., Jacksonville, FL 32224, and we will replace it free with a comparable product. www.pilotpen.us. Made in Japan.